Join us at Illiana Heating & Air Conditioning! Help us help our customers feel comfortable in their own homes!

• Are you a customer-focused and talented HVAC Diagnostic Service Technician?
• Do you want to work with and learn from the absolute best in the industry?
• We aim to keep our brand reputation strong and all of our customers happy. We do NOT cut corners here and expect 100% honesty/integrity in dealing with customers. Is that you?
• Do you want a career, not just a job?

What You'll Be Doing

Diagnostic troubleshooting & repair with all aspects of residential HVAC including gas heating systems and air conditioning units.

Responsibilities

• Must partner with dispatchers, technicians, installers to provide customers with service as outlined in department policies & procedures
• Must address customer issues and ensure effective & long-term problem resolution
• Serves existing & new accounts by analyzing work orders; following daily travel schedule; investigating complaints; conducting tests; resolving problems
• Establishes service by studying system requirements; ordering & gathering components & parts; performing acceptance tests
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods & techniques; recommending system improvements
• Keeps personal equipment operating by following instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; performing repairs
• Documents service actions by completing forms, logs, and records
• Updates knowledge by participating in educational opportunities and reading professional publications
• Accomplishes operation & organization mission by completing related results as needed
• You must be able to maintain professional conduct in all work situations, have a "clean cut" appearance and adapt well to all types of working conditions

Qualifications

• 2 years of HVAC Diagnostic Repair Service Technician experience
• EPA Section 608 Type II or Universal Certification
• High School Diploma or GED
• Must pass pre-employment drug test
• Must pass extensive criminal background check
• Must have an insurable driving record & valid driver license
• Must be able to fluently speak, read, and write in the English language

Benefits

- Support (you do what you do best, we take care of the rest)
- Year Round Stability
- Overtime Available
- Company Vehicle
- Medical, Dental, Vision Benefits
- 401(k) Retirement Plan
- Growth Opportunities & Ongoing Training/Development

Illiana Heating & Air Conditioning is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• On call

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus

Ability to commute/relocate:

• Cedar Lake, IN 46303: Reliably commute or planning to relocate before starting work (Required)

Experience:

• HVAC: 2 years (Required)

License/Certification:

• Driver's License (Required)
• EPA Certification (Required)

Work Location: In person

Illiana Heating & Air Conditioning is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, ancestry, citizenship, religion, marital status, pregnancy, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status or any other characteristic protected by state or federal law.